Verizon cancelled my order - I switched to Verizon March 1st and returned my stuff the same day. I was told by the account manager my account would be closed and I would not have to do anything about autopay. Of course, I was charged again March 16th, the day my card was scheduled to be charged. ... r/verizon • Verizon cancelled my order twice.

 
It was a hot mess, and hopefully your issue has been resolved by now, but the answer was to call the Online Order Team (866) 338-7390 and ask them to go in and CLOSE the order. It has been cancelled but not closed so the pending order will sit there forever until they do that one step.. Plano erotic massage

Sign into My Verizon. Choose Chat with us (in the My Verizon app use the "snowflake" icon.) Type "Cancel" into the Ask a question box. Follow the prompts to disconnect a line or choose to chat with a live agent. Call Customer Service before disconnecting to see if you qualify for additional savings.Verizon cancelled my order twice. I have Verizon prepaid. I tried to get a free iPhone at the Verizon kiosk in Costco by signing a contract for a new post pay line. Uploaded my photo ID at the kiosk and signed the contract. Got an email saying Verizon had put the order on hold until I verify my identity. I clicked the link in the email and was ...Trade-in device must be in good working order. You must be current with your scheduled financing and wireless service payments. ... Verizon and AT&T lock you into 3-year phone contracts where they could raise your rates at any time. ... If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection ...In this Customer Agreement ("Agreement"), you'll find important information about your wireless Service, including: Our ability to make changes to your Service or this Agreement's terms. Our liability if things don't work as planned and how any disputes between us must be resolved in arbitration or small claims court. We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features …8 PM ET. Free. 2-Day. (Accessories-only orders below $49.99) 4 PM Local time. $6.99. Ground 3 to 5 days. (Accessories only) 3. 4 PM Local time.Costco keeps cancelling my order. I have placed two online orders for 2 day deliveries twice now and Costco has cancelled both. I have ordered the same thing over and over (for an office) and I haven’t had issues. I called the first time they cancelled and the woman told me there’s nothing she can do and that it got cancelled because the ... Are you looking for a convenient and reliable way to find the closest Verizon mobile store near you? With the help of the internet and a few clicks, you can easily locate the nearest Verizon store.Give us a call Monday – Friday, 8 AM- 7 PM ET, at 1.844.837.2262. Remember to have your account information on hand. You can also cancel online by signing into My Verizon. …Returns/exchanges. Return label. Video. (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs.I am livid. I ordered the iPhone 6s plus in SEPTEMBER. Of course it's on backorder. Okay, fine. I got email stating it would be here 10/16. Then got an email Monday saying 10/26. Yeah I was mad but whatever. Well today, I get 2 emails confirming my order CANCELLATION. I DIDN'T CANCEL IT. After speak...Preordered the Iphone 13 pro as an upgrade on September 19th and still havent got any tracking info even though other have either received or gotten tracking info. order is confirmed but Im very confused. If they don't have it available to package they won't create a label. They could be working on pre-orders that are still pending from the ...I had a heart attack initially placing the order because wells fargo flagged my $450 transaction when they have no issue allowing others of the same range if not more fly though. Thankfully I was hawking my account and was able to verify quickly and get it charged again. Thats insane. I did get mine though. Took 3 days.How to remove a pending account change. Go to the Pending account changes page in My Verizon to remove or cancel an order. Note: Only an Account Owner or Account Manager can request that a pending account change be removed. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile.We would like to show you a description here but the site won’t allow us.Anyone get a notice from Samsung saying their carrier cancelled their order? Email said to contact my carrier for details. I contacted Verizon and…I attempted to repurchase the phone again only to be met with a "You have a pending order" message and I need to cancel my order or call the USELESS support line. So I check my order status page and the only order I have on there is the cancelled order. So I call the USELESS support line and these blockheads are as useless.Verizon cancelled my order of 2 128gb Pixel XLs, pretty annoyed. I had gotten in on the b1g1 50% off deal AND I got $300 ebates cashback for new line activations. All gone :( Verizon refuses to fix it and said I could place a new order.I ordered a phone, then 5 minutes later realized I made a mistake so I cancelled. It's been over 3 weeks and Verizon won't cancel the order and release my trade-in so I can order a new phone with a discount. I've called, chatted, and e-mailed and they will NOT cancel the order no matter what. I'm s...If you order is processed in a time-sensitive situation it can take 72 hours before your order is processed and marked as “cancellation pending”. The request being processed is getting cancelled/approved, so it’s just a matter of time before the request is done. The user is asked if they’d like to view that content again.Citing the ongoing coronavirus outbreak, the U.S. Centers for Disease Control and Prevention also said cruise lines must come up with a better response plan to address the spread of coronavirus on ships. It looks like cruising will be on ho...Although Verizon is probably doing its best to keep its customers satisfied, according to many posts on their community forum, they are not doing a good job. Many people get unclear explanations regarding their refunds. Verizon is making false promises, and people are frustrated. One customer canceled a phone order and wanted her $322 refunded ...Account Management. This page can help you assign account roles, update your login and contact information, and set up security features for your account. If you need help with billing, visit our Bill and Payment page. For plans, visit our Plans page. Perform the transactions on this page easily from the My Verizon app.I ordered a phone, then 5 minutes later realized I made a mistake so I cancelled. It's been over 3 weeks and Verizon won't cancel the order and release my trade-in so I can order a new phone with a discount. I've called, chatted, and e-mailed and they will NOT cancel the order no matter what. I'm s...Anyone get a notice from Samsung saying their carrier cancelled their order? Email said to contact my carrier for details. I contacted Verizon and…Just called Best Buy in an effort to get more info. I really want the Verizon 512gb version. The website now says sold out, not available for pickup or delivery. ... My order is delayed pending cancellation on September 10. The rep told me that Samsung has not provided an estimated stock date for this version of the phone. I pointed out that ...SMS Terms & Conditions. Visit the Fanatics customer help desk for assistance tracking your order, issuing a refund, canceling your Fanatics order and more. Get help for any issues with your order at the Fanatics help desk.My family is currently having this issue. We got the BOGO iPhone 12s and they told us that one of the phones was on backorder, then the payment needed to be updated, then that we needed to accept the terms and conditions, then that our order was cancelled two days ago even though the charge is still on our bill. I was supposed to move at the end of June and have my phone transfered to my new address since that was the only thing Verizon serviced in my new apartment. On June 28, a rep from the work order dept called and said that since they do not actually service my area, they would be terminating my order... Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now Account Management. This page can help you assign account roles, update your login and contact information, and set up security features for your account. If you need help with billing, visit our Bill and Payment page. For plans, visit our Plans page. Perform the transactions on this page easily from the My Verizon app.Do you want to get the most out of your Verizon Fios package? If so, this guide is for you. It covers everything from choosing the right package to getting the most out of your channels.Enthusiast - Level 1. 11-18-2020 06:12 AM. I spent 2 days trying to order a new phone through the My Verizon app for in-store pickup and when the order finally went through it was not actually placed with the store. Nearly $900 was taken from my account.U.S Customers. Call T-Mobile Customer Service at 1-877-746-0909 (or call 611 from a T-Mobile phone ). TTY service is also available for hearing and sight impairment by calling 1-800-676-3777.Are you a voracious reader who has subscribed to Kindle Unlimited but now finds yourself questioning whether it’s worth the monthly fee? Cancelling your Kindle Unlimited membership is a decision that shouldn’t be taken lightly.Jeff-in-Utah. Member. 09-13-2014 10:48 PM. When I click on order status on the logged in screen it tells me this. "System Issues". When I search using the order number and last name it says the new order is in progress but that is what it has told me the last two times and those orders got cancelled for no reason. Please explain.Aug 10, 2019 · Very frustrated, I went to a locale verizon store, thinking they could confirm it's cancelled and finally get my phone. They were nice, but said the order has been cancelled but it has to be processed, which should take 24hrs. BUT because it's a friday it most likely would not be done till Monday. I understand they could not do anything, but do ... I have had patreon for a little over a year and i get charged every month normally. This month however i was looking at my bank statement and was charged twice for patreon, same amount as usual, just charged twice. I checked my billing history on patreon and it said I was charged once like regular, but why was i charged twice from my bank.To do this, go to Amazon.com and log into your account. Then, click on the “Your Orders” link at the top of the page. Once on the Your Orders page, find the order in question and check the delivery status. If it says “Delivered,” you can assume that the order was lost or stolen after delivery.On a computer, click the "Return or Replace Items" button. On a mobile device, tap the order, then tap the "Return or replace items" button near the bottom of the screen. Select the items to return, then choose the reason you're returning the item. Now click or tap the "Continue" button. On the next page, select how you want to receive the …iPhone 13 Order on hold and action required, but terms and conditions not required. Update: Spent 1.5 hour with Verizon rep and finally figured the issue which is the payment never PROCESSED!!! Now, my only option is cancel the order and re-order, everything works now and I got the T&C signed again. It went through finally, took 4 days to talk ...10-26-2023 06:27 AM. My order of the Samsung Galaxy S23 Ultra was sent by UPS, mandating my signature and preventing me from changing the delivery method. I, like a lot of people, work in the morning, so I can't be home to get my delivery; I live alone, so no one else can pick it up for me. This means that not only is it impossible for me to ...Dec 13, 2019 · The order was placed on Dec 9 and cancelled on Dec 10. I was told when I cancelled that I'd get my refund within 3 days of the cancelled order. Now you're saying that the refund will be issued approximately 6 days after the return was received. The phone was received by Verizon today at 835 am. 1,348 Members online 262K Discussions 43.4K Solutions. Problems getting new service from Verizon due to Fraud department. mheadley. Enthusiast - Level 1. 07-02-2018 07:50 AM. I currently have AT&T. I am attempting to move me and my family to Verizon to save money on our wireless cell phone bill. I went online and attempted to order a new phone ...Apr 30, 2019 · I added a new line and pre-ordered the S10 5g and used the BOGO promotion to get a free s10 e. The s10 e was shipped out and is arriving tommorow but I just got an email that my order was cancelled. Why, how is my order cancelled yet one of the phones is on its way. Also, if I order the s10 5g again... To cancel an order that has not entered the shipping process, follow these steps: Go to Your Orders and select the order you want to cancel. Check box of the item that you want to cancel from the order. To cancel the entire order, select all of the items. Select the reason for cancellation and click Cancel selected items in this order when ...2.) Bring your phone number or get a new one. If you want to bring your phone number with you (to avoid having to send a “this is my new number” text to everyone in your contact list), you can easily transfer your current number to Mint Mobile from Verizon during activation. Make sure your Verizon account is still active until the number ...Sign into My Verizon. Choose Chat with us (in the My Verizon app use the "snowflake" icon.) Type "Cancel" into the Ask a question box. Follow the prompts to disconnect a line or choose to chat with a live agent. Call Customer Service before disconnecting to see if you qualify for additional savings.Verizon messed up my order 3 times, they had to be cancelled and recorded. All my orders still showed pending up until Verizon just didn’t show order history for that far back anymore. Either 30 or 60 days, I forget. Every time they had to cancel it and reorder it I’d mention that they all still show pending and not cancelled but they said ... U.S Customers. Call T-Mobile Customer Service at 1-877-746-0909 (or call 611 from a T-Mobile phone ). TTY service is also available for hearing and sight impairment by calling 1-800-676-3777.To cancel items or orders: Go to Your Orders and select the order you want to cancel. Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items. Note: If the order is sold by a third-party seller, you can only cancel the entire order. Cancelling single items is not possible.To a new cell phone provider and keep your number: Contact your current carrier to unlock your phone. Choose a new phone plan. Select a new phone or bring your own device to the network. Provide your current account information. Make sure you know your PIN number or password for this step.Are you looking for a Verizon store near you? With more than 1,800 stores across the United States, it’s easy to find a Verizon store in your area. Whether you’re looking for a new phone, accessories, or help with your current device, you c...I call Verizon to see if I can this promotion since my original order with the promotion was cancelled and my delay in reordering during the promotion period was due to Verizon’s systems’ issues with closing out cancelled orders and due to no fault of my own, I get told that I’m only eligible for the $700 trade in with the most expensive ...Pending orders cannot be cleared from my accountable to upgrade. micronetyaso. Member. 01-09-2022 03:37 PM. I placed an order for an upgrade to my line on 1/9/22 for order pick up in store. Everything went through and waiting for pickup confirmation. The same day I receive and email from Verizon saying y order has been cancelled because I didn ...1,348 Members online 262K Discussions 43.4K Solutions. Problems getting new service from Verizon due to Fraud department. mheadley. Enthusiast - Level 1. 07-02-2018 07:50 AM. I currently have AT&T. I am attempting to move me and my family to Verizon to save money on our wireless cell phone bill. I went online and attempted to order a new phone ...I placed an order just hours ago, and even if I addressed the problem within a minute of receiving the confirmation email, verizon does not cancel the order! verizon customer service is bots only, via chat. Long story short - I selected gift card as a form of payment, and when I completed the or... All Verizon phones capable of accepting a SIM card ship with one. If a replacement is necessary, a free SIM card is ordered through customer service or obtained by visiting a Verizon store.1. Puzzleheaded-Sport99 • 2 yr. ago. The CORE team is for employees to speak with not customers. You'd never get through to them. I'd suggest the loyalty team. 1 (800) 392-0717 It should start automated and then ask what you need. Just say cancel service. It will get someone on the phone relatively quick.I switched to Verizon March 1st and returned my stuff the same day. I was told by the account manager my account would be closed and I would not have to do anything about autopay. Of course, I was charged again March 16th, the day my card was scheduled to be charged. ... r/verizon • Verizon cancelled my order twice.I placed an order just hours ago, and even if I addressed the problem within a minute of receiving the confirmation email, verizon does not cancel the order! verizon customer service is bots only, via chat. Long story short - I selected gift card as a form of payment, and when I completed the or...You can cancel at any time by calling Samsung at 1-866-371-9501, 24 hours a day, 7 days a week. You can also login to your Samsung account on Samsung.com, click on "My account," and then "My Subscriptions." Please see your program’s Terms and Conditions for full coverage details at https://samsung-us.servify.tech/mycare.So - I ordered an S10 from Samsung directly (Verizon model using my line's upgrade/payment plan), didn't realize they estimated shipping by July 19th until the next day (kinda assumed it'd ship within a day or so). I cancelled that order and received a cancellation successful e-mail (this was yesterday). Went to BB to pick up an S10 since …I was trying to compare a new Fios plan with my old one and accidentally ordered the new one. It was sitting in the shopping cart and I zigged when I should have zagged. I would like to cancel the new order and leave my account as is, but I have a feeling the official Verizon Fios stance is going to be a polite version of "Well, it sucks to …After I got home from work today I saw an email from Verizon that says "Dear Customer: Verizon Fraud Prevention Team is currently reviewing the following order on your wireless account. Please call the Verizon Fraud Prevention Team at 888-483-7200 option 3, press 1 to verify this Order. ". I called this number immediately, since I need this ...***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!Once an order is complete, we’ll send a receipt or order confirmation via email or text message. Once you’ve placed an order, you can always view and check the status in your account or on the. In addition to checking status, you can track your equipment shipping details, modify your due date and update your contact information.1,348 Members online 262K Discussions 43.4K Solutions. Problems getting new service from Verizon due to Fraud department. mheadley. Enthusiast - Level 1. 07-02-2018 07:50 AM. I currently have AT&T. I am attempting to move me and my family to Verizon to save money on our wireless cell phone bill. I went online and attempted to order a new phone ...Give us a call Monday – Friday, 8 AM- 7 PM ET, at 1.844.837.2262. Remember to have your account information on hand. You can also cancel online by signing into My Verizon. …Cancel. Track your Order. Check order status, track shipment and returns. Help with your product. For product questions, troubleshooting, and warranty support click here. Trade-in. Click here for frequently asked trade-in question. Chat with an agent. We’re available 24/7 to support your orders. Click here to get started. Service at your ...Jeff-in-Utah. Member. 09-13-2014 10:48 PM. When I click on order status on the logged in screen it tells me this. "System Issues". When I search using the order number and last name it says the new order is in progress but that is what it has told me the last two times and those orders got cancelled for no reason. Please explain.I have had patreon for a little over a year and i get charged every month normally. This month however i was looking at my bank statement and was charged twice for patreon, same amount as usual, just charged twice. I checked my billing history on patreon and it said I was charged once like regular, but why was i charged twice from my bank.You will probably see a credit to your card for the amount paid, or the payment is still in process and their system will update that it was cancelled and the hold on that money will go away. It takes days for this to process. Won't be instant. gaywitch98 • 2 yr. ago.Whether you’re an existing Verizon customer or interested in switching to their service, visiting a store in person can be beneficial. You can check out all of the new phones, buy accessories or get troubleshooting assistance. Here is how t...So for 2 straight days my dad and I been trying to confirm this order and I finally got a tracking number yesterday but only to find out today the order was cancelled. i don't know why it cancelled and they already took my money out my account. I put in a ticket last night to change the address because the phone was shipping to the wrong address.Dec 13, 2019 · The order was placed on Dec 9 and cancelled on Dec 10. I was told when I cancelled that I'd get my refund within 3 days of the cancelled order. Now you're saying that the refund will be issued approximately 6 days after the return was received. The phone was received by Verizon today at 835 am. To cancel an order with Verizon, start by logging into your account and navigating to the “My Orders” section. Here, you’ll find a list of your recent orders and the option to cancel any pending ones. Simply select the order you wish to cancel and follow the prompts provided. It’s worth noting that certain cancellation fees or return ...08-18-2014 12:31 PM. I have been trying to order a phone for over a month now. I placed a order online and the order went through then was cancelled by the fraud department. I called and was told to place the order again that everything was clear. So I did and the same thing happened even after I spoke with the fraud department and answered the ...***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!Jul 15, 2017 · So can anybody help me? So I ordered an iPhone 7 plus July 13th. So the guy said it will be an overnight shipping so I said okay. He sent me a location code and everything. So after I approve everything he said the order should be here next day. Order never came and he never called me back like he s... May 19, 2023 · Canceling your Verizon order is pretty easy; if it is a pre-order or a backorder: Log in to your Verizon account. Go to My Orders. Find the order you want to cancel. If it can be canceled, you’ll be able to see a cancel button near the order. Click the button to cancel the order. For other types of phone orders, you’ll need to contact ... Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204.Jul 4, 2022 · 1. Call Verizon. If you are canceling an order on your phone, you can do so by going to Account > Orders and Cancellation then calling 1-800-927-8388. – The confirmation number will be located on your order confirmation email. – If you do not have the confirmation number, then you can enter your phone number on the order page and the order ... I am beyond frustrated right now with Verizon. I go to Verizon in store to upgrade my iPhone 12 mini. Cool. I am told my value is $700. Problem is, they are out of stock and I was going out of town so couldn't order online as I wouldn't be here to sign for delivery. Cool. Go back 10 days later. All ...I am beyond frustrated right now with Verizon. I go to Verizon in store to upgrade my iPhone 12 mini. Cool. I am told my value is $700. Problem is, they are out of stock and I was going out of town so couldn't order online as I wouldn't be here to sign for delivery. Cool. Go back 10 days later. All ...Account Management. This page can help you assign account roles, update your login and contact information, and set up security features for your account. If you need help with billing, visit our Bill and Payment page. For plans, visit our Plans page. Perform the transactions on this page easily from the My Verizon app.With the 13 Pro Max I didn’t get it until later because I didn’t pre-order sadly. But they are charging stores that activate the new iPhone 14 line before it’s officially out like $30,000 plus banning them from selling apple products. So I don’t think Verizon will take that risk this time. chrismaher6 • 9 mo. ago. Why was my order cancelled? mike49107. Newbie. 09-23-2022 07:57 PM. New customer here. I recently set up two new lines, ordered a couple of phones and two chargers, and am trading the old phones. The new phones were shipped along with ONE charger. Customer service had no problem setting up an order to replace the charger that didn't get shipped. Returns/exchanges. Return label. Video. (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs.Visit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device.Jul 15, 2017 · So can anybody help me? So I ordered an iPhone 7 plus July 13th. So the guy said it will be an overnight shipping so I said okay. He sent me a location code and everything. So after I approve everything he said the order should be here next day. Order never came and he never called me back like he s... Accessibility Resource Center Skip to main content. Personal Business. Stores

So ordered the iPhone 5s back in september. Long story short they ended up canceling my order but look payment on october 6. Verizon cancelled the order on October 22. Never told me until I called to see what was going on and I was told it was cancelled and asked if I want to reorder it. I said no j.... Talking horses today

verizon cancelled my order

On a computer, click the "Return or Replace Items" button. On a mobile device, tap the order, then tap the "Return or replace items" button near the bottom of the screen. Select the items to return, then choose the reason you're returning the item. Now click or tap the "Continue" button. On the next page, select how you want to receive the …Jul 11, 2022 · I ordered a phone, then 5 minutes later realized I made a mistake so I cancelled. It's been over 3 weeks and Verizon won't cancel the order and release my trade-in so I can order a new phone with a discount. I've called, chatted, and e-mailed and they will NOT cancel the order no matter what. I'm s... Very frustrated, I went to a locale verizon store, thinking they could confirm it's cancelled and finally get my phone. They were nice, but said the order has been cancelled but it has to be processed, which should take 24hrs. BUT because it's a friday it most likely would not be done till Monday. I understand they could not do anything, but do ...If you cancel or switch to a non-qualifying plan, your Total by Verizon Disney+ Premium promotional subscription will end on your Total by Verizon service end date, unless you had an existing Disney-billed Disney+ subscription, in which case you will be billed by Disney for your Disney+ subscription.Locate the "Subscriptions" heading near the bottom of the page. Select the "Billing Details" link to proceed. Click or tap on the "Cancel Subscription" link in the "Disney+ Subscription" section. Finally, if you're sure you want to cancel your Disney+ subscription, select the large, red "Complete Cancellation" button.Why was my order cancelled? mike49107. Newbie. 09-23-2022 07:57 PM. New customer here. I recently set up two new lines, ordered a couple of phones and two chargers, and am trading the old phones. The new phones were shipped along with ONE charger. Customer service had no problem setting up an order to replace the charger that didn't get shipped.I ordered a samsung galaxy 21 Ultra on 4-7-2022 - Order # 10996950. ... My galaxy 7 edge is slow and so outdated. I need a new phone. why did Verizon cancel my order? Show More. Show Less. Ask Your Own Computer Question. Share this conversation. Answered in 1 minute by: 5/5/2022.1. Lack of Customer Support: One of the most prevalent complaints from Verizon customers is the lack of efficient and effective customer support when canceling a pending order. …Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Once your old account is canceled, you'll then receive a final bill. Be sure to pay that promptly. Unlike your standard monthly charges, there may be a cancellation fee or an early termination fee. Switching after missing payments. You can switch providers even if you've missed payments. However, that doesn't mean you can avoid shelling out ...Preordered the Iphone 13 pro as an upgrade on September 19th and still havent got any tracking info even though other have either received or gotten tracking info. order is confirmed but Im very confused. If they don't have it available to package they won't create a label. They could be working on pre-orders that are still pending from the ....

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